Most inbound call centers have pricing based on subscription bundle. An example is a customer who has an subscription for € 200,- a month they get 100 calls free and have to pay € 2,50 for every call when it exceeds this 100. Because there can be more then 10 different call bundles, it is a hassle every month to make the calculation.
It is now possible to export order lines that can be directly imported into every account software.
New release regarding the callcenter application TeleManager from Blue Inkt. also take a look at www.telemanager.nl
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maandag 12 december 2011
Call registration outside bundle for accounting software
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