New release regarding the callcenter application TeleManager from Blue Inkt. also take a look at www.telemanager.nl
Labels
AcceptNewsletter
(1)
Address details
(4)
Agent
(6)
Agent calendar
(1)
Analytics
(3)
Appointments
(4)
AutoAssign
(1)
Calendar
(6)
Callback
(4)
Classifiers
(1)
Commission
(1)
Copy address
(1)
Double hard callback
(1)
E-mail
(4)
E-mail templates
(2)
Export
(3)
Fields
(3)
Filters
(1)
Forms
(3)
Google
(2)
Google Calendar
(2)
Grid (address overview)
(5)
Hard callback
(2)
Importing
(2)
inbound
(2)
KPI's
(1)
LeadManager
(1)
My calendar
(1)
Oline registration
(3)
Projects
(7)
Result
(6)
Sales person
(3)
Script
(1)
skype
(1)
Survey
(3)
TeleManager inbound
(2)
TmCustomer
(2)
TmEmployee
(4)
Travel time optimization
(2)
V6.1.2
(7)
v6.1.3
(12)
v6.1.4
(8)
v6.1.5
(5)
V6.1.6
(12)
V6.1.7
(13)
WordMerge
(1)
Posts tonen met het label Sales person. Alle posts tonen
Posts tonen met het label Sales person. Alle posts tonen
woensdag 19 januari 2011
New field in grid (address overview) Sales person
The field Sales person has been added as a new default field. The name of the field can be changed in the FieldWizard and can be selected in TeleManager/Addresses. The field has also been added to the export.
Travel Time Optimization
An new time saving feature has been added to TeleManager, Travel Time Optimization (TTO). Although is has been tested extensively it is still in Beta. Based on settings and users for whom appointments can be made, TTO shows a list of appointments based on the shortest driving distance from a previous appointment to the next available appointment.
dinsdag 18 januari 2011
Sync with Google Calendar
Account Manager for whom appointments are being made by agents can now sync with there own Google Calendar. This will avoid double appointments and daily communication about calendar issues.
Abonneren op:
Posts (Atom)

