Appointments created by a Agent are now automatically filled in the calendar of the Account Manager. The fields that are filled are;
- Description (containing all contact details from TeleManager)
- Time (date time from - date time until)
- Location (street zipcode city country)
- Notes (notes from TeleManager made by the agent)
When an other calendar is coupled via Google Calendar, these fields will also be filled in the other calendar.
New release regarding the callcenter application TeleManager from Blue Inkt. also take a look at www.telemanager.nl
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Posts tonen met het label Google Calendar. Alle posts tonen
Posts tonen met het label Google Calendar. Alle posts tonen
vrijdag 23 december 2011
Fields from Google Calendar
When you use Travel Time Optimization it is necessary to integrate with Account Manager calendar in order to make full use of this feature. Until now all information was displayed. Now there are only three fields that are displayed from the Account Manager calendar;
- description
- time (date time from - date time until)
- location
Also only these fields will be displayed when a calender is coupled with another calendar via Google Calendar
- description
- time (date time from - date time until)
- location
Also only these fields will be displayed when a calender is coupled with another calendar via Google Calendar
Labels:
Agent,
Calendar,
Google,
Google Calendar,
V6.1.7
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