Appointments automatically filled in Google Calendar

Appointments created by a Agent are now automatically filled in the calendar of the Account Manager. The fields that are filled are;
- Description (containing all contact details from TeleManager)
- Time (date time from - date time until)
- Location (street zipcode city country)
- Notes (notes from TeleManager made by the agent)

When an other calendar is coupled via Google Calendar, these fields will also be filled in the other calendar.

Time automatically adjusted

When users fill in time like 935, it is automatically adjusted to 9:35 AM. Users don't have to fill in the colon ( : ) anymore

Appointment time from... to

A positive result can be an appointment or an order. Only when it is an appointment the agent needs the starting time and end time. The setting can be selected under every positive result.

Both starting time and end time will appear in the screen of the agent (result detail screen).

Schedule appointment

Days on which account manager already have appointments are shown in red. By using the mouse over, the agent can see the existing appointments and the name of the city to prevent appointment overlap.