The new setting appears in the result detail screen, when making the positive result. A TmAgent can select the new feature or assign directly to a user.
dinsdag 18 januari 2011
AutoAssign based on PostcodeRange (Zipcode)
Positive results in TM can now be automatically distributed to a user in LeadManager based on regions (postalcodes). This new functionality applies only to inhouse call centers.
The new setting appears in the result detail screen, when making the positive result. A TmAgent can select the new feature or assign directly to a user.
The new setting appears in the result detail screen, when making the positive result. A TmAgent can select the new feature or assign directly to a user.
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