dinsdag 25 oktober 2011

Add working time Agent as a Admin

Admin's can now add Agents working time

1. Go to calendar and click a date










2. Click New Appointment











3. Select Agent and fill in details

Fill in availability as agent

Agent can now fill in there availability in the calendar.

1. Go to calendar and click on the date










2. New appointment










3. Fill in calendar details














Agents can not add appointments in the past














Agents can not change appointments in the past. Only Admin can

All in pull down field

Users can now select all in search box when a field is pull down.

Change project

Addresses belonging to a project can now be changed into an other project.














- Select addresses
- Click button Change Project
- Click project name in order to transfer addresses to new project

dinsdag 30 augustus 2011

Export all with date notation

Every night TeleManager makes an export of all records, when there are more then 10.000 records in the database. It makes a batches of every 10.000 records and shows it in the export menu. De date (based on last update) has been added tot the export batch.

















see for more information www.telemanager.nl

maandag 29 augustus 2011

Time automatically adjusted

When users fill in time like 935, it is automatically adjusted to 9:35 AM. Users don't have to fill in the colon ( : ) anymore



woensdag 24 augustus 2011

New question type in survey=> text

A new question type has been added to the survey. This new question type allows you to add text without possible answers for prospects to fill in.