dinsdag 25 januari 2011

Copy e-mail template

Existing e-mail templates can now be copied. 



Custom filters in Address\Overview

In TeleManager\Address\Overview there where 2 filters, now you can create as many as you want. 












New filters can be added in Administration\Classifiers


maandag 24 januari 2011

Adding and removing results from projects

Adding and removing results from projects has been made easy. Go to TeleManager/Projects/Results and add or remove results from existing projects. 



Adding and removing agents from projects

Adding and removing agents from projects has been made easy. Go to Administrate/Users and add or remove agents from existing projects. 




Registration inbound calls (start screen adjusted)

The 'add button' has been placed to the beginning of the row and an agent can now also use the name of the project (hyper link) to register a new call. 




woensdag 19 januari 2011

Script in address details

A new setting has been added to the script. When active, the script will appear open when an agent goes to the address details screen.


Project information for agents

Information about the project is now available for agents in the address details screen.