Admin's can now add Agents working time
1. Go to calendar and click a date
2. Click New Appointment
3. Select Agent and fill in details
New release regarding the callcenter application TeleManager from Blue Inkt. also take a look at www.telemanager.nl
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dinsdag 25 oktober 2011
Fill in availability as agent
Agent can now fill in there availability in the calendar.
1. Go to calendar and click on the date
1. Go to calendar and click on the date
2. New appointment
3. Fill in calendar details
Change project
Addresses belonging to a project can now be changed into an other project.
- Select addresses
- Click button Change Project
- Click project name in order to transfer addresses to new project
- Select addresses
- Click button Change Project
- Click project name in order to transfer addresses to new project
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